Preparing for your first visit

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If you are visiting for the first time please come 15 minutes early to allow time to fill out appropriate forms and questionaires

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In order for us to provide the best care for you, it is very important that you bring the following items to your visit:

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• Your referral letter 

• A Cd or Hard copy of any radiology films (X-ray, MRI, CT, ultrasound) and reports

• Medicare and Private Insurance card and/or other insurance information

• Workers compensation or Third party details 

• Medical records, letters from other orthopaedic doctors, previous operation reports

• You may wish to bring a family member or close friend to the consultation

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What to Expect

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•  Your first visit with Dr Soo is comprehensive and thorough. The first appointment will give him the necessary framework to customize your treatment plan.

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• Once your condition is assessed, custom treatment options are discussed to include an array of options including non-operative care, pain management, physical therapy, and in some cases surgical intervention. 

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• Dr Soo will effectively communicate information about diagnosis and treatment options with their patients. You will leave educated regarding your diagnoses, and will have discussed treatment options and expected outcomes.

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• If Dr Soo recommends further diagnostic studies or additional treatment he will want you to understand the reasons behind your plan of care.

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• Because each patient's condition is unique, he will spend quality time with you to address all of your questions and make sure you are informed about the next steps.

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Questions

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Questions regarding appointments or procedures can be directed to Dr Soo's medical assistant, at (02) 98182837.

Patient care matters can be emailed if the matter is non-urgent at drgavinsoo@outlook.com

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*If you are having an emergency please call 000 and go to the nearest emergency department.*

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